1. What services do you offer?

We specialize in high-quality printing on t-shirts, hoodies, mugs, tote bags, business cards, flyers, stickers, and custom merchandise.

​

2. Can I place an order online?

Yes, you can submit your files and order online through our website or by email. Our team will review your files before printing.

​

3. What file formats do you accept?

We accept PDF (preferred), AI, PSD, EPS, and high-resolution JPEG or PNG files. For best results, we recommend print-ready PDFs.

​

4. Do you offer design services?

Yes, we offer professional design services if you need help creating or improving your artwork.

​

5. How long does printing take?

Standard turnaround is 2–5 business days depending on the product. Rush services may be available upon request.

​

6. Can I see a sample before full printing?

Yes, we offer digital proofs for approval before printing. Physical samples may also be available for certain products.

​

7. Do you offer same-day or rush printing?

Yes, for select products we offer same-day or next-day printing. Additional fees may apply.

​​

8. What is your minimum order quantity?

Minimum order depends on the product. Some items like business cards and flyers have low minimum quantities.

​

9. Do you ship orders?

Yes, we offer local pickup and shipping across Canada. Shipping costs depend on location and order size.

​

10. What payment methods do you accept?

We accept credit cards, e-transfer, and other secure online payment methods.

​

11. Can I make changes after placing an order?

Changes can only be made before printing starts. Once production begins, changes may not be possible.

​

12. What if I receive a damaged or incorrect order?

Please contact us within 48 hours of receiving your order. We will review the issue and provide a replacement if necessary.